Generally shipment of seeds are sent via AIR MAIL and postage cost are included in the cost of the seeds. Normal transit time of delivery / estimated time of arrival (ETA) shall depends on the individual destination and individual country's postal service.
Normal time-frame (estimated time of arrival) takes between 20 to 60 days, depending on each individual destination (country & location in the country). In some cases if the package was forwarded to the Customs in destination, it may take another +/- 10 days or so.
Buyer shall be responsible for the shipping fee for "re-send" orders. Thus, we can then be able to manage the replacement of any missing orders.
If the germination rate is lower than 40% AND you have sowed your seeds within 30 days of receiving them, we will send replacement of the seeds ONLY IF the said seeds have been sowed and you are able to provide photos and proof of the low rate below 40%. (Buyer shall be responsible for all return shipping costs).
The germination rate of each batch of seeds are different. The average germination rate is between 60% - 70%. We will replace seeds for you only if the germination rate is lower than 40%. If you wish for the shipping fee for the replacement seeds to be waived, you can place another new order and the replacement seeds (on condition that the germination is lower than 40%) shall be added into the delivery of new order.
The average of germination rate for MINI seeds are 40%. There shall be no replacement for MINI seeds.